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State law requires you to call 811 at least 72 hours before you plan to dig. Your local One-Call Center will let you know if there are any buried utilities in the area and the utility companies will be notified to identify and clearly mark the location of their lines at no cost to you. Don’t ever assume you know where the underground utilities are located.

One of the greatest single challenges to safe pipeline operations is the accidental damage caused by excavation, construction, farming activities, or even homeowner household maintenance.

Four important steps can help prevent undesired consequences:

 Call before you dig
 Wait the required amount of time
 Respect the marks
 Dig with care

If you should happen to strike the pipeline while working in the area, it is important that you phone us immediately. Even seemingly minor damage, such as a dent or chipped pipeline coating, could result in a future leak if not promptly repaired.

Safe digging starts when you call 811 or your local One-Call Center, but that is not where it ends.

Please follow the following safety guidelines before digging!

 1. Always call the One-Call Center at least 72 hours before you
    plan to dig. The call should only take a few minutes.

 2. Have all the important information ready:
   a. The municipality street address
   b. Extent and type of work, date, and start time of excavation
   c. Your name and phone number

 3. Please wait for site to be marked. Marking could either be
    marked by paint, flag, or stakes.

 4. Respect and protect the facility operator’s marks. Note the
    color of all markings used and what type of facilities they
    indicate. Colors may vary from state to state.

 5. Dig with care! Always hand dig when within 2 feet on either
    side of any marked lines.

 6. If damage, dislocation or disturbance of an underground
    utility occurs, immediately notify the affected facility owner.

 7. If damage creates an emergency, take immediate steps to safeguard health and property.

Here's what could happen if you don't call:

 Personal injury, including loss of life
 Damage to the environment
 Costly property damage
 Damage to utility lines
 Legal penalties
 Civil fines